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Bespoke Intermedia LLC runs DecipherU. Updated .

Practice and timed mocks are free. The full analysis is a one-time payment, and you can get all of it back within 30 days, no questions asked. To ask for a refund or anything else, email support@decipheru.com.

Refund on the full analysis

  • Window: 30 days from the purchase. Amount: the whole payment. Reason needed: none.
  • How to ask: use the refund form or email support@decipheru.com from the address you bought with. You do not need an account.
  • Timing: we reply within two business days. The money returns to the original payment method within seven business days of approval, and your bank may show it later.
  • Your practice history stays yours after a refund. Full terms are on the refund policy.

A question or explanation looks wrong

Use the report control on the question, or on the license page. A person reads every report. Confirmed errors are fixed and listed with the date, what was wrong, what is right and the source in the corrections log. We do not promise a reply time for a report. If a wrong explanation cost you, the 30-day refund above covers it.

I paid and cannot see the analysis

Check that you are signed in with the email you bought with. If the purchase went to a different address, write to support@decipheru.com with the email used at checkout and we link it to your account. Support replies within one business day (support page).

How current is an exam fact

Every license and practice page shows the date its facts were last verified, the sources with the date each was read and the next scheduled re-check. The re-check job runs weekly. How the questions are made and checked is on the practice validity page.

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