SAFE MLO: test day and accommodations
NMLS sets the rules for this exam and Prometric delivers it. This sheet lists what their pages say, each with the day we read it. If a rule matters to you, open the linked page and confirm it before you book, because owners change rules without notice.
We could not confirm which languages this exam is offered in. Check the owner's page before you book.
Owner: NMLS; delivered by Prometric · Read: · Source: MLO Testing Handbook (NMLS)
Asking for an accommodation
This summarizes the process the owner or vendor describes. It is not a legal or medical opinion and it does not say who qualifies. Questions about your own situation go to the owner or vendor.
- How to ask for an accommodation
You send NMLS's Testing Accommodations team an Eligibility Questionnaire (needed for every new request) and a Verification Request Form (needed for an initial request and for added accommodations). NMLS lists the team's phone line in the handbook.
- Approval before you book
Yes. NMLS says to receive accommodation approval before scheduling the test.
- How long review takes
NMLS says all reasonable efforts will be made to decide within five business days.
- Documents the owner asks for
The Verification Request Form with documentation of the diagnosis, generally no more than five years old. You pay for the documentation; NMLS says the accommodations themselves carry no charge. NMLS says accommodations are currently available for test center appointments only.
On the day
- ID
Bring one current, non-expired government-issued photo ID that shows your signature. The name must match your NMLS account exactly. If your name changed, bring certified written documentation; faxes and photocopies are not accepted. Without the required ID you are denied admission, your enrollment window closes and the fee is lost.
- Arrival and check-in
Report to the test center 30 minutes before the appointment. At Prometric centers you are photographed and scanned with a metal detector wand before each entry into a test room.
- Not allowed in the room
No personal items in the testing room: phones and other electronics, pagers, watches, wallets, purses, weapons, hats, bags, coats, books, notes, pens or pencils. You empty and turn out your pockets before every entry. No dictionaries, scratch paper or reference materials, and no eating, drinking, gum or smoking. Personal calculators are not permitted; the administrator supplies a basic calculator and a wipe board that you return.
Read . Source: NMLS handbook, 8.0 Test Center Policies. Source: NMLS handbook, 7.0 Test Day.
- Online proctoring
Prometric's online proctored option (ProProctor) is, since October 1, 2024, only for candidates who qualify for testing accommodations. A request is made in NMLS and can take up to five business days. Check-in is 30 minutes before; a physical calculator, scratch paper and an erasable note board are not permitted online, with an onscreen calculator and scratchpad provided.
- Changing or cancelling
Cancel or reschedule by 11:59 PM Eastern Time two calendar days before the appointment. Test enrollment fees are not refundable.
See also exam versions and the cost over three years.
Free SAFE MLO practice is on its practice page, with right or wrong on every answer. The full analysis is $39 once, with a 30-day full refund. Open SAFE MLO practice.
DecipherU is not affiliated with, endorsed by or sponsored by NMLS and Prometric. Names and marks belong to their owners. This page is a plain-language summary of public pages, not their own text and not advice.
Verify fees, deadlines and requirements with the issuing authority before you rely on them. Rules change, and this page may be out of date.
Educational information only. It is not professional, legal, financial, medical or licensing advice.